Job Details

Afterhours Healthcare Call Center Representative September 8, 2025

Located in Oklahoma City, OK

Pay: $25/hr

Job Full Description

• ·         Answer incoming calls, texts and emails from clients and associates, and provide information, assistance, and follow-up
• ·         Make outbound calls, texts and emails to clients and associates to secure jobs or re-book cancelled shifts
• ·         Facilitate the placement process by verifying credentials, and skill set when needed
• ·         Maintain and update records and databases with accurate and timely information
• ·         Escalate complex or urgent issues to the appropriate manager or Franchise location
• ·         Adhere to company policies and procedures, and comply with federal, state, and local regulations
• ·         Collaborate effectively with team members as necessary, both verbally and in writing
• ·         Perform other duties as assigned by the supervisor or manager
• ·         Work with a sense of urgency to fill open positions

Qualifications

• ·         High school diploma or equivalent
• ·         At least one year of recent experience in a call center, customer service, or sales role, preferably in the healthcare industry
• ·         Ability to type a minimum of 50 words per minute
• ·         Excellent communication and interpersonal skills, both verbal and written
• ·         Proficient in Microsoft Office and other computer applications
• ·         Ability to multitask, prioritize, and work under pressure
• ·         Ability to work independently and as part of a team
• ·         Ability to work flexible hours, including evenings, weekends, and holidays
• ·         Ability to maintain confidentiality and professionalism
• ·         Incredible level of attention to detail

#2002DR

Oklahoma City (Downtown), OK
2002
6301 Waterford Boulevard
Suite 210
Oklahoma City, OK 73118

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