Afterhours Healthcare Provider Support Specialist
Location: NW OKC
Pay: $25/hour
Schedule: Schedule will include evenings, nights, and weekends
We are seeking a reliable and professional individual to support our afterhours healthcare provider line. This role will primarily cover weekend shifts, with the potential for additional hours as needs grow.
Position Overview:
The Afterhours Support Specialist will handle inbound calls from healthcare clients and providers, ensuring timely and accurate message-taking and communication. This role plays a key part in supporting ongoing healthcare operations outside of standard business hours.
Key Responsibilities:
- Answer and manage inbound calls from healthcare clients and providers
- Accurately document and relay messages to appropriate parties
- Provide professional, courteous communication at all times
- Support urgent and time-sensitive requests as needed
Ideal Candidate:
- Strong communication and customer service skills
- Ability to remain calm and professional in a fast-paced environment
- Detail-oriented with strong organizational skills
- Comfortable working evenings, nights, and weekend shifts
- Bilingual (English/Spanish) preferred