• Jeff Rugan - Senior Account Manager

    JEFF RUGAN - Senior Account Manager

    Since October of 2013, Jeff has been an outgoing, fun, and dedicated key player on our team.  Jeff’s first job was a Range Cart Driver for Pine Acres Par 3 Driving Range located in North Spokane. He later went on to work at Capitol Records doing radio promotions and then went into a post-production position for a small post house in Hollywood where he was lucky enough to work with actors such as Nicholas Cage and James Franco.  Jeff had been working as the Director of Marketing for a dental firm before making his decision to join our Express team here in Spokane. 

    Jeff grew up in Pine River Park and later graduated from Mead Sr. High School.  He is very active in the community as a member of the Leadership Spokane Alumni and the Business to Business Board for the ABC.  He is also the District 3 Commissioner for the City of Spokane Salary Review Commission.  When he isn’t working to better the community, Jeff enjoys spending time with his wife, Bethany, and son, Michael, as well as playing guitar, watching movies, being outdoors, and going on road trips. 

    We are proud to have Jeff on our team, as much as he is proud to be on it.  He enjoys working with the reputable companies in Spokane and learning about the different products being produced.  He believes the most rewarding part of being a part of Express is helping Associates not only find work, but find solid positions.  Jeff also enjoys the family-like relationship between everyone in the office and has fun working as part of our team toward the same goal - to help people find good jobs with good companies.



    Kurshell - Account Manager

    KURSHELL NEIL - Account Manager, Office Administrator

    Kurshell became an Account Manager for our Express Office in March 2016.  She is an outgoing and enthusiastic individual who takes pride in the hard work she does with Express Spokane Associates and her fellow team members.  Prior to coming aboard, Kurshell worked in debt collection, with experience ranging from Receptionist duties, in person and over the phone consultations, legal clerical work, and management.  Kurshell loves the positive energy that Express Employment Professionals brings daily and has stated that “There is nothing more rewarding than hearing about an Associate that gets hired on permanently with a client of ours.”

    When she isn’t in the office assisting clients, Kurshell is attending classes at Eastern Washington University.  She also spends her free time with her friends, family, and two long haired Dachshunds. Always keeping active, Kurshell enjoys to spending the summertime going to festivals, hiking and camping with friends.  Not letting cold weather keep her inside, she also spends the winter months snowboarding.




    Jillian - Account Manager

    JILLIAN PALAN -  Account Manager

    Jillian recently relocated to the area from Kansas City, MO.  Before becoming an Account Manager at Express, she spent the past six years as the Assistant Women's Basketball Coach/Assistant Wellness Center Director at Highland Community College in Highland, KS.  While there, she was an instrumental part in the establishment of Highland Community College women's basketball as a national power.  In those six years, she compiled a 170-29 record, a 5th Place and a National Runner-Up finish at the NJCAA DII National Tournament.  She was in charge of all administrative duties and was the recruiting coordinator, so coming on board with Express was a natural transference of skills.

    Jillian played four years of college basketball and graduated with a BS in Business Management from Central Methodist University in Fayette, MO.  Fun facts about her:  She grew up on a horse ranch showing horses and is a multiple world champion.  She's looking forward to all the outdoor adventures Washington has to offer.