iapps logo

Bloomfield, NJ

1018 Broad Street, Suite 6, Bloomfield, New Jersey 07003

Fairfield, NJ

363 Route 46 West, Building 1, Fairfield, New Jersey 07004

Hackettstown, NJ

453 Route 46, Suite 5, Hackettstown, New Jersey 07840

Hawthorne, NJ

10 Washington Street, Hawthorne, New Jersey 07506

Parsippany, NJ

140 Littleton Road, Suite 110, Parsippany, New Jersey 07054

Job Details

Customer Service September 11, 2024

14140097

Located in Pine Brook, NJ

Pay: $22/hr

Job Full Description

Customer Service

Location: Pine Brook, NJ

Pay: $22/Hour

Hours: TBD

Energy saving, lamp and fixture company. From new construction to retrofit or renovation, the company offers the most complete portfolio of lighting solutions to help businesses of all sizes and industries to save energy and meet building codes.

Responsibilities:

•    Data Entry Skills to accurately enter orders. Assisting customers with placing orders, tracking shipments, and processing returns or exchanges. Ensuring accurate and timely order processing while adhering to company policies and procedures.
•    Research part numbers needed to satisfy customers needs. Identifying and resolving customer problems or complaints promptly and efficiently. This may involve troubleshooting technical issues, coordinating with other departments, or escalating complex problems to higher-level support or management when necessary
•    Collaborate with other department such as accounting, shipping and engineering
•    Product Knowledge: Developing a comprehensive understanding of the company's products or services to provide accurate information and guidance to customers. Keeping up-to-date with product updates, features, and pricing changes.

Qualifications:

•    Must have good verbal and written communication skills
•    Maintain high level of customer service 
•    Attention to detail
•    Follow and adhere to company policies and procedures.

Benefits of working with Express:

 

  • Medical, Dental, Vision benefits
  • Disability Insurance
  • Access to over 200 companies who are seeking employees.
  • Express has employed over 2,378 people so far this year!
  • Complimentary Employee Assistance Program: 24 Hour Help Line
  • ExpressLEARN – 100+ online courses only available to Express associates to learn new skills that could help you advance your career and reach your goals! 
  • Weekly Pay
  • Convenient App to make first day easy! One stop viewing of job postings, details, and paystubs.
  • NJ Paid Sick Leave
  • Referral Bonus Program

 

How to Apply:

  • APPLY to this posting
  • CALL or TEXT (973) 316-4885
  • Sign up on our ExpressJobs App on your phone and apply there!
  • Email: Sarah.hernandez@expresspros.com
 

Parsippany, NJ
1304
140 Littleton Road
Suite 110
Parsippany, NJ 07054

Apply Now Email Us

Close