14338026
Located in Birmingham, AL
Pay: $16.00 - $18.00
Job Full Description
Job Title: Parts Sales Representative - Trucking Company
Shift: Monday-Friday 2pm-10pm
Location: Downtown area, Birmingham, AL
Job Summary: We are seeking a motivated and customer-focused Parts Sales Representative to join our trucking company. In this role, you will be responsible for selling and promoting parts for trucks, trailers, and related equipment to customers, including fleet owners, independent truckers, and repair shops. You will provide expert advice, process orders, manage customer accounts, and ensure timely delivery of parts to meet customer needs. The ideal candidate will have a strong knowledge of truck parts, excellent communication skills, and a passion for delivering exceptional customer service.
Key Responsibilities:
- Assist customers in identifying and sourcing the correct parts based on their needs, vehicle type, and specifications.
- Build and maintain strong relationships with existing customers and develop new business opportunities through proactive outreach.
- Provide product recommendations and technical support, answering customer inquiries about truck parts and repair solutions.
- Process customer orders in an accurate and timely manner, ensuring that all necessary paperwork is completed, including quotes, invoices, and order confirmations.
- Follow up on sales leads and open orders, ensuring customers are satisfied with their purchases and addressing any concerns.
- Coordinate with the warehouse and parts department to ensure timely availability and delivery of parts.
- Ensure accurate inventory management by monitoring stock levels, restocking items, and identifying parts that need to be ordered or replenished.
- Stay updated on the latest industry trends, new products, and competitors' offerings to provide the best solutions for customers.
- Participate in promotional activities and marketing initiatives to increase sales and customer engagement.
- Resolve customer complaints or concerns regarding parts, pricing, and delivery in a professional manner, aiming for customer satisfaction.
Qualifications:
- Proven experience in parts sales, particularly in the automotive, trucking, or heavy equipment industry.
- Strong knowledge of truck parts, including mechanical, electrical, and engine components.
- Excellent communication and interpersonal skills, with the ability to build rapport and work effectively with customers, vendors, and colleagues.
- Strong sales skills with the ability to meet or exceed sales targets and negotiate deals.
- Ability to troubleshoot and offer solutions for customers' truck part needs.
- Proficient in using computer systems, inventory management software, and CRM tools.
- Basic math skills and the ability to process transactions and calculate pricing accurately.
- Ability to work independently and as part of a team in a fast-paced environment.
- Valid driver’s license and ability to travel to customer locations when necessary.
- Ability to work flexible hours, including weekends, to accommodate customer needs.
Physical Requirements:
- Ability to lift up to 50 lbs. when handling truck parts or assisting customers with heavy items.
- Ability to stand, walk, and move around the warehouse or parts counter for extended periods.
- Comfortable with occasional travel to customer locations or industry events.
Working Conditions:
- Primarily based in a parts counter or sales office environment, with some time spent in the warehouse and field.
- Exposure to warehouse or shop conditions, including varying temperatures, noise, and vehicle traffic.
- Ability to work in a team-oriented, customer-focused environment.
If you have a strong knowledge of truck parts and enjoy building relationships with customers, we encourage you to apply for the Parts Sales Representative position at our trucking company.
Feel free to contact us directly, by phone: 205-547-2849 OR email: Harry.Nelson@expresspros.com
Thank you and our team looks forward to hearing from you SOON! - Express Employment Professionals (North)
Birmingham (North), AL
2865
1108 East Park Drive
Birmingham, AL 35235
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