14329487
Located in Bessemer, AL
Pay: $15/hr
Job Full Description
Are you looking for your next great opportunity? A well established, furniture company is looking for a Customer Service Representative to add to their team in the Bessemer ,Al area.
- Schedule & Pay:
- FULL TIME; Tuesday- Saturday - 8:00am-5:00pm
- $15.00/hr
Here's What Your Day-to-Day Looks Like:
- Manage large amounts of incoming phone calls
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts
through open and interactive communication
- Provide accurate, valid and complete information by using the right
methods/tools
- Meet personal/customer service team sales targets and call handling
quotas
- Handle customer complaints, provide appropriate solutions and
alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts
and file documents
- Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
- Here's What Makes YOU a Great Fit:
- Minimum 1-2 years in a relatable customer service role
- Ability to communicate professionally & accurately with customers & internal staff
- Good communication skills via phone & in person
- Dependable & takes pride in being on time
- Ability to accurately collect invoicing/billing information
- Professional in appearance, attitude, & demeanor
- Basic to intermediate computer skills
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Drug-free workplace; background check
- APPLY TODAY!
- Quick Apply Here - please include "Customer Service Bessemer " in the "Type of Job" box
- Give us a call: 205-981-1141
Location: Bessemer,Al
What Makes Express Employment Professionals Different?
Express Employment Professionals - Birmingham South, is a local employment agency that has been helping people find great jobs in South Birmingham & Shelby County since 2006. We focus on helping people find long term positions at some of the best companies in the area. Every week we are actively working with 50+ companies in the Downtown, Over-the-Mtn, & Shelby County areas.
Benefits of working with Express:
- Weekly Pay
- Medical, Dental, Vision, Short-Term Disability, & Life Insurance
- 401(K) Savings Plan
- Holiday Pay
- Referral Bonuses
- Employee Assistance Program (counseling & expert advice in many stressful areas)
- Free Online Training
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Birmingham (South), AL
3348
200 Cahaba Park Circle
Suite 130
Birmingham, AL 35242
Apply Now Email Us