Located in Scottsdale, AZ
Pay: 18-20/hr
Job Full Description
Job Title: Customer Service Representative
Location: Scottsdale, AZ
Our Client:
Our client is a reputable company based in Scottsdale, AZ, committed to delivering exceptional customer support and service. They are expanding their team and are seeking a dedicated Customer Service Representative to provide top-notch assistance to their valued customers.
Role Description:
As a Customer Service Representative, you will be the first point of contact for customers, providing prompt, professional, and friendly service. You will manage inquiries via phone, email, and in-person, ensuring customer satisfaction and maintaining high-quality service standards.
Responsibilities:
- Respond promptly to customer inquiries via phone, email, and in-person.
- Provide accurate information about products and services.
- Resolve customer issues and complaints with a positive and solution-oriented approach.
- Maintain detailed records of customer interactions and transactions.
- Collaborate with team members to ensure consistent service quality.
- Follow established processes and protocols to meet customer service targets.
Qualifications:
- Proven experience in a customer service role or related field.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and a commitment to customer satisfaction.
- Ability to work in a fast-paced environment and manage multiple tasks effectively.
- High school diploma or equivalent required; additional education is a plus.
- Proficiency in basic computer applications and CRM systems.
Compensation:
- Pay: $18-20/hr (based on experience)
Join Our Team:
If you are a proactive and customer-focused professional looking to join a dynamic team in Scottsdale, we encourage you to apply.
If interested, please submit your resume to Jobs.ScottsdaleAZ@expresspros.com or give us a call at (480) 355-3100 #1737
Scottsdale, AZ
1737
15227 North 87th Street
Unit #115
Scottsdale, AZ 85260
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