A048
Located in Scottsdale, AZ
Pay: $18-20/hour
Job Full Description
Our locally owned plumbing company is seeking a Dispatcher to join our team. We are a family-oriented business that values teamwork, professionalism, and customer service. The Dispatcher is responsible for scheduling and dispatching technicians to jobs and ensuring timely and efficient service to our customers.
Responsibilities:
MUST KNOW SERVICE TITAN
- Answer incoming phone calls and schedule service appointments for customers
- Dispatch technicians to jobs and ensure they arrive on time
- Manage technician schedules and workloads
- Maintain accurate records of job assignments and technician activities
- Communicate with customers regarding service schedules and status updates
- Resolve customer issues and complaints in a timely and professional manner
- Ensure timely and efficient service delivery to customers
- Monitor technician performance and productivity
Requirements:
- High school diploma or equivalent
- Previous experience as a dispatcher, preferably in the plumbing industry
- Excellent communication and customer service skills
- Ability to multitask and work in a fast-paced environment
- Strong attention to detail and organizational skills
- Familiarity with scheduling software and computer skills
- Ability to work flexible hours, including nights and weekends if needed
If you are a team player who is committed to delivering excellent customer service, we encourage you to apply for this position. To schedule an immediate interview with Bella, our Office Services Recruiter, please give us a call at 480-355-3100 or email jobs.ScottsdaleAZ@expresspros.com. #SAZ
Express Office: Scottsdale 15227 North 87th Street Unit 115 Scottsdale, AZ 85260
Scottsdale, AZ
1737
15227 North 87th Street
Unit #115
Scottsdale, AZ 85260
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