Located in Gilbert, AZ
Pay: $15-18/hr + Commission
Job Full Description
Job Title: Counter Sales Representative
$15-18/hr + Commission
Employment Type: Full-Time
Job Summary:
We are seeking a Counter Sales Representative to manage front-office operations, assist customers, and drive sales. This role requires strong communication skills, the ability to multitask, and a proactive approach to customer service. The ideal candidate is passionate about automotive products and services, is comfortable working in a fast-paced environment, and is committed to helping our business grow.
Key Responsibilities:
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Open and close the shop, ensuring everything is set up and visually appealing.
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Answer phone calls, respond to emails, and manage lead generation software.
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Follow up on sales leads and engage with potential customers on social media.
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Check in and check out vehicles with customers, following a set checklist.
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Upload pictures and necessary documentation into the software system.
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Process customer service payments and set up follow-up appointments.
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Run weekly reports on various service lines.
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Provide excellent customer service by listening to concerns and ensuring they receive the best recommendations.
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Diagnose customer needs and provide suitable solutions.
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Maintain self-accountability and discipline to work independently without micromanagement.
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Stay curious and proactive about improving job performance and customer interactions.
Qualifications:
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Experience in sales and customer service required.
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Automotive knowledge or experience preferred but not required (Aftermarket automotive experience is a plus).
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Previous experience in Auto Parts Sales (AutoZone, O’Reilly, etc.), Car Wash Sales, or Service Writing is highly desirable.
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Proficiency in Excel, Shop Monkey (for invoicing, texts, payments), and Zoho (lead management).
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Ability to stay calm under pressure and handle customer interactions professionally.
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Strong organizational skills and attention to detail.
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Commitment to long-term employment and growing with the business.
Compensation & Benefits:
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Base Pay: $15-18/hr
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Commission Structure: 80k/moth 2.5% - 5% on sales, 10% on referrals, $500 a week commissoin is added for training
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Training Credit: Paid training period (2 weeks, with extensions if necessary).
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Opportunity for growth within a small, dedicated team environment.
If you’re looking for a long-term career in a dynamic and customer-focused auto shop, we’d love to hear from you! Call or message Dyana at 480-355-3100 or send resume to jobs.scottsdaleaz@expresspros.com
#1737
Scottsdale, AZ
1737
15227 North 87th Street
Unit #115
Scottsdale, AZ 85260
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