14339005
Located in Fort Smith, AR
Job Full Description
Customer Sales and Service Rep needed!!
Job duties will include but are not limited to
- Professionally handle requests from customers to ensure that issues are resolved promptly and thoroughly. Requests are received via phone, email, fax, EDI, walk-in customers and as communicated by sales associates.
- Recommend and source the most profitable products, utilizing internal inventory first, supplier inventory as an alternate option, to meet or improve upon the customer required dates.
- Proactive review of open customer orders and pending quotes to ensure on-time responses, shipments, and conversion of quotes to orders.
- Communicate disruptions in service levels, approval requests, corrective actions needed, customer feedback, and preventative actions to Service Center management.
- Perform warehouse functions including pulling and packing product, receiving, cycle counting, stock put away and delivery of product. Provides emergency and after hours services as scheduled.
- Provide backup support to other associates within the Service Center as necessary along with other duties assigned by management.
Mon-Fri 8am-5pm. Pay will start at $18 an hour. If you have at least 1 year of customer service in an industrial setting and you are interested in this position please come see us at 6301 Hwy 45, call 479-452-6400, or apply online at www.expresspros.com/ftsmith
Fort Smith, AR
1005
6301 State Highway 45
Suite D
Ft. Smith, AR 72916
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