Job Details

Deposit Operations Specialist - Customer Care December 17, 2024

14338560

Located in Arkadelphia, AR

Pay: $15.00/hr

Job Full Description

Express Employment Professionals is interviewing candidates for a full-time Deposit Operations Specialist - Customer Care position with a local bank in Arkadelphia.  Are you passionate about providing exceptional customer service and looking to grow your career in banking? Join our dedicated team as a Deposit Operations Specialist - Customer Care! The schedule is Monday - Friday from 8:00am - 5:00pm, and the starting pay rate is $15/hr. 

 

Key Responsibilities:

  • Serve as a member of the back office Deposit Operations group.
  • Answer and resolve customer inquiries in a timely manner via our customer service hotline (800 number).
  • Address various customer requests, including balance inquiries, transaction details, basic IRA questions, banking setups, and debit card assistance.
  • Complete all required training to stay up-to-date on policies and procedures.

 

Qualities We’re Looking For:

  • Excellent customer service skills and a commitment to providing positive experiences.
  • Strong attention to detail and general math skills.
  • Effective verbal communication skills.
  • A high level of integrity and professionalism.

 

Education Requirements:

  • High school diploma or equivalent.

 

Experience Required:

  • At least 2 years of bank operations experience or a combination of education and relevant work experience.

 

Equipment Used:

  • Computer and general office equipment. Training will be provided for internal software.

If you're ready to make a difference in our customers' banking experience and work in a supportive team environment, we want to hear from you! Apply today to be a part of our commitment to excellence in customer care.

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Three ways to apply: (choose one)

  • Complete an online application on our website: https://apply.expresspros.com/account/login and submit it to the Hot Springs, Arkansas location.
  • Call our office 501.520.0333
  • Visit our office 1702 Malvern Avenue, Suite B – Hot Springs, AR 71901

To view what other positions we have available now, please visit us online: www.expresspros.com/hotspringsar

Express Employment Professionals cares about people. About business. About you. We are passionate about finding good people good jobs and about helping our clients reach their goals. For us, it’s personal. We live and work in Hot Springs, AR. We are invested in the success of our employees and the success of our clients. Express offers multiple benefits to our associates that can include: a medical plan, dental plan, vision/eyewear plan, prescription drug reimbursement, 401(k) Retirement Savings Plan, provisions for vacation and holiday pay, short-term disability, life insurance, and referral bonuses.

Hot Springs, AR
2381
1702 Malvern Avenue
Suite B
Hot Springs, AR 71901

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