H550
Located in Dumas, AR
Job Full Description
Customer Service & Parts Associate
Location: Dumas, AR
Position Overview:
We are seeking a detail-oriented and customer-focused individual to join our team as a Customer Service & Parts Associate. This position is responsible for providing exceptional customer service while ensuring customers receive timely and accurate information regarding accounts, products, rates, and services.
Responsibilities:
- Provide excellent customer service to the service department, in-store customers, and phone inquiries.
- Recommend additional related parts or accessories based on customer needs.
- Process all in-store orders efficiently and communicate pick-up or delivery status.
- Locate and obtain merchandise for customers, including in-stock, out-of-stock, or special-order items.
- Maintain inventory accuracy by verifying received shipments, organizing stock, assisting with cycle counts, and addressing inventory discrepancies.
- Assist in maintaining a professional showroom appearance and updating merchandise displays.
- Keep the parts department clean and organized.
- Routinely lift items weighing up to 50 lbs.
Requirements:
- Strong customer service and communication skills.
- Attention to detail and ability to multitask.
- Basic computer skills for order processing and inventory tracking.
- Ability to work in a team-oriented environment.
- Prior experience in a similar role is a plus.
Pine Bluff, AR
3319
2600 Olive Street
Pine Bluff, AR 71601-7857
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