14347542
Located in Texarkana, TX
Pay: $15-20/hour, doe
Job Full Description
Position: Customer Service Representative
Location: Texarkana, TX
Hours: M-F, 8:30am-5pm (30 minute lunch)
Pay: $15-20/hour, doe
Benefits: Full Benefits offered once perm
We are recruiting for an advanced level Customer Service Representative to handle multi-million dollar retail accounts spanning all over the United States and abroad.
- Must be able to professionally interact with high-profile clients and sales representatives by phone, requiring proficient verbal skills and a professional speaking voice.
- Must have demonstrated experience working with a high degree of accuracy, as well as maintaining an organized portfolio of customer orders and preferences.
- Requires 5 years of advanced level customer service with large accounts, as well as at least 5 years of experience representing a reputable company within the business community.
- Must have problem-solving skills, strong organizational skills and be comfortable with computers.
Knowledge Required:
Advanced customer service knowledge required, to include customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Language proficiency - Must have an advanced knowledge of the oral and written English, understand the rules of composition, spelling of words and grammar. Must be able to proficiently articulate information both through speaking and written communications.
Clerical knowledge - Must have an advanced knowledge of administrative and clerical procedures and systems, such as word processing, managing files and records. Must have an advanced knowledge of Word, Excel, and e-mail communications tools.
Abilities:
Oral comprehension, oral expression, speech clarity, speech recognition, problem sensitivity, deductive reasoning (ability to apply general rules to problems to produce answers that make sense), inductive reasoning (the ability to combine pieces of information to form general rules or conclusions), ability to receive constructive criticism, and ability to ask questions to ensure understanding and accuracy.
Texarkana, AR
1125
4323 Jefferson Avenue
Texarkana, AR 71854
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