JR021
Located in Hope, AR
Pay: $16-17/hour, DOE
Job Full Description
Position: Customer Service Traffic Clerk
Location: Hope, AR
Hours: M-F, 8a-5p, some overtime may be required at times
Pay: $16-17/hr, DOE
Key Responsibilities:
- Bill of Lading (BOL) Creation & Verification: Accurately create and verify BOL documents for shipments to ensure all information is correct and up to date.Check to see if everything shipped from the day before, notify customer if load is going to be late.
- Dispatch Reports: Print and distribute daily dispatch reports to ensure all relevant teams are informed of shipment schedules and statuses.
- Backup for Dispatch: Provide backup support to the dispatch team, assisting with coordination and logistics when necessary.
- Customer Service Support: Assist with uploading and managing customer-related images to the customer service drive, ensuring all files are properly organized and accessible.
- Communication: Effectively communicate with internal teams, drivers, and customers to ensure a smooth flow of information and successful deliveries.
- File Management: Maintain accurate and organized records of BOLs, dispatch reports, and other related documentation.
- Any other administrative duties as assigned
Required Qualifications:
- High school diploma or equivalent.
- Previous experience in customer service, logistics, or traffic coordination is a plus.
- Strong attention to detail and organizational skills a MUST
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
- Ability to manage multiple tasks in a fast-paced environment.
- Excellent communication skills (written and verbal).
- Ability to work independently and as part of a team.
Working Conditions:
- Full-time position with regular business hours.
- Fast-paced, collaborative office environment with occasional interaction with the warehouse and dispatch teams.
If you are a proactive, detail-oriented individual who thrives in a dynamic environment, we encourage you to apply for this role and become an integral part of our customer service team.
Texarkana, AR
1125
4323 Jefferson Avenue
Texarkana, AR 71854
Apply Now Email Us