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Fairfield, CA

1411 Oliver Rd., Suite 100, Fairfield, California 94534

Vacaville, CA

1411 Oliver Road, Suite 101, Fairfield, California 94534

Job Details

Parts Sales Customer Service Representative February 17, 2025

OE06

Located in Fairfield, CA

Pay: $24-$26 DOE

Job Full Description

Fairfield company looking for a Parts Sales Customer Service Representative. As a Parts Sales Customer Service Representative, you will be responsible for providing excellent customer service and support to our parts customers, both in person and over the phone. You will also assist with inventory management, order processing, invoicing, shipping, and receiving of parts.

Pay Rate: $24.00 - $26.00 an hour depending on experience.

Job Summary:

Our parts counter sales position sells parts and services to governmental agencies, municipalities and contractors. 

Parts Counter Sales Job duties:

  • Taking and filling parts orders made over the phone and counter
  • Purchasing stock orders
  • Fulfillment of work order parts
  • Writing repair orders and filling warranty claims
  • Shipping orders
  • Follow up on sales orders
  • Provide necessary details for invoicing

Parts Counter Sales Job Requirements:

  • Minimum (3) years of experience in parts sales – counter and telephone orders
  • Excellent customer service skills to promote customer satisfaction, problem resolution and loyalty
  • Effective and articulate interpersonal and human relations skills
  • Knowledge of government and municipal sales a plus
  • Experience with shipping and freight management a plus (UPS/LTL)
  • Must be computer literate with experience in Microsoft Office products

The ideal Parts Counter Sales candidate will possess a strong work ethic, a sense of urgency in customer service and the desire to become an effective member of a winning team. Possession of a valid driver’s licenses is insurable. Our Parts Counter Sales position is paid hourly (DOE) and includes a full benefit package once hired by the company.

Successful candidates will have the following qualifications:

  • High school diploma or equivalent.
  • At least one year of experience in the automotive/truck parts industry is a plus.
  • Knowledge of parts catalogues, inventory systems and computer applications.
  • Ability to communicate effectively and courteously with customers and co-workers.
  • Ability to handle multiple tasks and prioritize workload.
  • Ability to work independently and as part of a team.
  • Valid driver’s license and clean driving record.
  • Ability to lift up to 50 lbs. and work in various weather conditions.

 

Fairfield, CA
1056
1411 Oliver Rd.
Suite 100
Fairfield, CA 94534

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