14129375
Located in Sun Valley, CA
Pay: $20 to $23hr DOE
Job Full Description
Customer Service
Sun Valley, CA
Full time – Temp to hire
Monday thru Friday – 8am to 5pm
$20 to $23hr depending on experience.
Wholesale linen supplier is Sun Valley, supplying customers from the wedding, casino, food, and hospitality industries commercial grade tablecloths, chair covers, cloth napkins, table overlays, table runners, spandex table covers is looking for an experienced Bilingual Customer Service Rep to join their team.
Summary: Customer service over phone, email, and chat in regards customer needs. Must have strong computer skills and like to work with customers. Must be willing and able to upsell products.
Responsibilities:
- Answering customer emails and live chats.
- Answering phone calls.
- Assisting walk in customers.
- Handle customer inquiries and complaints.
- Taking phone orders and providing customer service.
- Provide information about the products and services.
- Troubleshoot and resolve product issues and concerns.
- Document and update customer records based on interactions.
- Develop and maintain a knowledge base of the evolving products and services.
- Work with customers and troubleshoot problems.
- Sale: Over the phone and in person.
Qualifications:
- Must be fluent in both English and Spanish.
- Previous experience in customer service, sales, or other related fields.
- Ability to build rapport with clients.
- Ability to prioritize and multitask.
- Positive and professional demeanor.
- Excellent written and verbal communication skills.
Glendale, CA
2791
1209 North Central Avenue
Suite 200
Glendale, CA 91202
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