14343888
Located in Laguna Hills, CA
Pay: Up to $27/Hr.
Job Full Description
Express Employment Professionals is recruiting Customer Service for a medical device company located in Irvine. This is a full-time, evaluation-to-hire position
ESSENTIAL JOB FUNCTIONS:
- Follow established guidelines for Day-To-Day shipping and receiving and routine tasks.
- Process all incoming and outgoing shipments through the company's shipping and receiving database.
- Ensures customer inquiries are handled in a professional and expeditious manner.
- Maintains effective communication with other individuals and departments as necessary.
- Accurately enters all order requests received via telephone, FAX, mail, and email.
- Verifies all entries for accuracy.
- Interface with distributors to handle movement of inventory in a professional manner.
- Process Instruments trays returned back from the field through washing and sterilizing cycles.
- Perform quality and functional checks for inventory before shipping and after receiving.
- Verify that orders are accurately filled by comparing items and quantities of goods gathered for shipment against documents and order requests.
- Pack, seal, and label to prepare materials for shipping.
- Prepare all shipping documents in a timely and accurate manner.
- Unpack, examine, and route incoming shipments. Record damaged items and shortages and correspond with shipper.
- Determine shipping method for inventory, using knowledge of shipping procedures, routes and rates.
- Record shipment data, such as weight, charges, space availability and discrepancies, for record keeping purposes.
- Maintain inventory of shipping materials and supplies as needed.
- Contact carrier representative to make arrangements, and issue instructions, for shipping and delivery of materials in a timely manner.
- Stock shelves and track shipments.
- Perform physical/cycle counts of inventory with distributors on the field.
- Lift items with hand truck; must be able to lift 50 lbs. or more.
- Prepare International Shipment and Proforma invoices.
- Prepare inventory availabilities and transactions excel reports and spreadsheets.
REQUIREMENTS:
- High school diploma
- Minimum of 2 years of relevant experience with a medical device company, preferably specialized in spinal devices manufacturing.
- Minimum of 2 years of relevant experience with DHL, FedEx, USPS or any major shipping carrier.
- Can work independently and to prioritize and handle multiple tasks and projects concurrently.
- Willing to work on weekdays and, if needed, on weekends in support of operational needs.
- Ability to lift up to 50 lbs. containers safely and efficiently.
- Strong customer service, interpersonal and communication skills.
- Experience with computer systems to include Microsoft Office products, i.e. Outlook, Word and Excel (is a must).
- Comfortable learning and using Inventory systems. Experience in inventory systems is a PLUS.
- Must be a detail oriented and a fast learner.
- Attention to Detail: Accuracy counts. Need to make sure not to miss any details when counting orders and taking stock.
- Math Skills: Usage of basic math to add inventory.
- Willing to submit to a background check.
Benefits of working with Express include medical benefits, training and scholarship opportunities.
Apply with application to lagunahillsca.expresspros.com or email your resume to Jobs.lagunahillsca@expresspros.com or contact us at 949-556-3359
Laguna Hills, CA
2766
23181 Verdugo Drive
Suite 104-B
Laguna Hills, CA 92653
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