13822804
Located in Riverside, CA
Pay: $16.00
Job Full Description
We are looking for a Front office manager to manage our reception area. You will act as the ‘face’ of our company and ensure visitors receive a heartwarming welcome. You will coordinate all front desk activities, including calls, reservations and guests services. As a Front office manager, you should combine a pleasant personality with a dynamic professional attitude to supervise and lead our team. Our ideal candidate can deal efficiently with complaints and has a solid customer service approach. Ultimately, you should be able to ensure our front desk provides professional and friendly service to our customers.
Responsibilities
- Ensure front desk is tidy and has all necessary stationery and material (e.g. pens, forms and informative leaflets)
- Train, supervise and support office staff, including receptionists
- Ensure timely and accurate customer service
- Handle complaints and specific customers requests
- Troubleshoot emergencies
- Ensure company’s policies are met
- Schedule interviews / Onboarding
- Handle time cards
Skills
- Proven work experience as a Front desk manager or Reception manager
- Hands on experience with office machines (e.g. fax machines and printers)
- Thorough knowledge of customer service, office management and basic bookkeeping procedures
- Proficiency in English (oral and written)
- Bilingual PREFERRED
- Solid knowledge of MS Office, particularly Excel and Word
- Excellent communication and people skills
- Good organizational and multitasking abilities
- Problem-solving skills
Job Types: Full-time, Contract, Temporary
- Dental insurance
- Health insurance
- Referral program
- Vision insurance
Schedule:
- 8 hour shift Mon-Fri 8am-5pm
- Customer service: 1 year (Required)
Moreno Valley, CA
2969
1040 Iowa Avenue
Suite 101
Riverside, CA 92507
Apply Now Email Us