14335192
Located in San Diego, CA
Pay: $19-$24
Job Full Description
Express Employment Professionals has an immediate need for a Dispatcher/ Customer Service Rep! In this position, you will provide support to an HVAC services company in the Kearny Mesa area.
Essential Duties:
- Customer service- engage in client discussions professionally and politely to uncover their needs and address issues
- Gathers, records, and maintains customer information accurately
- Match technicians to jobs based on location and skill level, and coordinate arrival times with homeowners
- Log service calls, track job progress, and maintain records of parts used
- Relay information between clients and technicians, providing updates on appointment times, delays, and changes
- Provide logistical support to technicians in the field
- Assist with billing
- Perform other duties as needed
Experience/ Skills Required:
- 2 years minimum of previous experience as a Dispatcher in a similar setting (HVAC, plumbing, construction, contractor office)
- Have strong customer service skills
- Bilingual in English and Spanish is a plus!
- Must have strong organizational skills
- Previous billing/ invoicing experience (AR/AP also works)
- Ability to multitask and work independently!
Work Environment:
Education:
- High School Diploma or GED required
Compensation: $19-$24/hr.
Apply online or email your resume:
Express Employment Professionals can help you find the job that is a good fit for your needs and abilities, and you’ll never pay a fee for our services and support. For consideration, please email your resume at SanDiegoCAEast@expresspros.com.
#2167
San Diego East, CA
2167
7670 Opportunity Road
Suite 105
San Diego, CA 92111
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