Job Details

Equipment Rental Specialist {Admin} April 1, 2025

Located in Vista, CA

Pay: $25

Job Full Description

Position Responsibilities:

• Determines/understands customer equipment needs through questioning and qualifying; provides alternative equipment suggestions to customers if appropriate based upon information obtained using an extensive knowledge of all equipment available.
• Negotiates price and volume of original orders by maximizing rate and volume.
• Places high volumes of equipment orders by obtaining customer information; finalizes details about when, where and what equipment is required; selects equipment/merchandise from inventory and places the rental/purchase order in the computer system; organizes transportation for orders; processes cash rentals.
• Secures equipment by checking availability of equipment with shop; provides adequate notice to Dispatch and Service Departments for upcoming equipment requirements; coordinates with other PCs when necessary to secure equipment.
• Administers rental contracts including on and off rental dates, rates and all ancillary charges, amendments, suspensions, terminations, filing of contracts and related paperwork, and checking invoices and credit memos against contract files.
• Handles customer complaints in a professional manner in order to resolve the complaint to the satisfaction of the customer.
• Supports sales and marketing efforts by performing prospecting calls, forwarding sales leads and incoming inquiries to the sales group, and acting as a liaison for marketing in respect to product promotions and frequent renter programs. Records details of calls in phone log and maintains lost rent logs.
• Reviews daily management reports and provides regular feedback to Profit Center Manager regarding fleet and merchandise inventory, as well as pricing.

Requirements:

• 1-2 years of equipment rental industry experience preferred.
• Strong telephone skills.
• Customer service aptitude.
• Effective written and oral communication skills.
• Solid computer skills.
• Bilingual (Spanish) is preferred.

Schedule would be 5 days in between Monday-Saturday, 8AM-5PM

$25/hr

(If you have worked in the equipment rental industry that would be the higher end)

PLEASE CALL TO BE CONSIDERED (760) 643-0165

San Diego (North), CA
2292
1800 Thibodo Road
Suite 100
Vista, CA 92081

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