Job Details

Customer Service Representative January 22, 2025

14363571

Located in San Rafael, CA

Pay: Up to $20/hr (DOE)

Job Full Description

Job Title: Customer Service Representative

Schedule: At least four weekdays and one weekend day - 40 hours per week.

Hours of Operation:

Monday through Friday 9am-6pm & Saturdays 10am-3pm

Closed on Sundays & the following Holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day

Description/Requirements:

Our client is a small packing and shipping company in San Rafael, California. They have been in business since 1988 and have many loyal customers. They are experts packing both small and large items, and provide an assortment of shipping solutions to meet any shipping need and our customers budget. They also provide other in store services such as mailbox rentals, copy / fax / scan / email, key duplication, notary, and passport photos.

 

Responsible for providing excellent customer service to our customers to exceed their expectations.

  • Be knowledgeable of products and services offered and properly promote them to customers.
  • Open new mailboxes & close mailboxes per customer requests
  • Receive, sort and process mail and packages for mailbox customers
  • Assist with copying, faxing, printing, emailing, laminating and shredding documents
  • Make copies of keys and take passport photos to specification
  • Provide pick up, packing, and shipping quotes
  • Process letter and package shipments
  • Use point-of-sale computer system to check out customers, process cash, check and credit card transactions
  • Provide notary & fingerprinting services
  • Respond to telephone and email inquiries
  • Package items following general directions, using discretion when necessary
  • Keep front of store clean and fully stocked
  • Other assignments, as requested 

 

Call our office 415-472-5400

Visit our office 38 Mitchell Blvd, San Rafael, CA, 94903

Send your resume to Jobs.SanRafaelCA@ExpressPros.com

 

San Rafael, CA
3162
38 Mitchell Boulevard
San Rafael, CA 94903

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