C598
Located in Santa Clarita, CA
Pay: $28.00 - 30.00
Job Full Description
LOAN RESOLUTION SPECALIST NEEDED! CALL/TEST MARIA AT 661-775-2570!
- Performs mid-stage delinquency collection activities of consumer loans, negative shares, and home equity loans.
- Monitor queue(s) daily to ensure that each account scheduled for contact is worked according to department procedures.
- Ensures appropriate demand letters are sent to members prior to repossession
- Prepares and submits paperless repossession files for voluntary vehicle surrenders
- Performs basic skip work on delinquent loans and documents results on system
- Contacts impound, storage facility, or repair shop for vehicle location, fees, files opposition of lien sales (if applicable).
- Performs some data reconciliation balancing, and research
- Reviews requests for credit information and for corrections on credit files of members. Requests adjustments to credit ratings due to incorrect reporting
- Contributes ideas for developing, implementing, and maintaining effective operational procedures to maximize efficiency and quality of work to provide consistent quality service to members
- Answers general and escalated collection questions from members and staff regarding loan payments and past due notices.
- Promotes and maintains a positive image of the Credit Union to assigned personnel, members, and the community
- Provides input to manager for enhancing department, employee development, quality of work and service to members.
- Provides input to manager for enhancing department, employee development, quality of work and service to members.
- Ensures adherence to compliance with standards set by all regulatory agencies and department policies.
- Responsible for keeping current on developments, litigation, and other areas that affect the collection process.
- Work within their team and have a direct impact on themselves and their direct processes
2-4 years experience in collections and repossessions.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the law. Including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
Santa Clarita, CA
2868
28159 Avenue Stanford
Suite 110
Santa Clarita, CA 91355
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