14330685
Located in Aptos, CA
Pay: $21-$26
Job Full Description
Seeking a customer focused person with great attention to detail and communication skills!
In this full time, long term, position you will be responsible for the following tasks...
- Handling incoming calls and emails
- Providing a positive customer experience, helping to resolve issues and retain customers
- Tracking account information in Excel
- Connecting with customers with overdue balances
- Computer documentation of calls
- Escalating calls for dispute resolution
- Verification of payments and researching misapplied payments
- Coverage of front desk during breaks, lunches, etc.
This position requires good written/verbal communication and organizational skills, the ability to multi-task, experience with MS Word and Excel, as well as a calm, professional, demeanor.
Advancement opportunities and benefits! Apply today.
Santa Cruz, CA
1116
9000 Soquel Avenue
Suite 102
Santa Cruz, CA 95062
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