Job Details

Customer Service Representative (CSR)

$20-$27/hour DOE   

What We Offer:   

• Competitive pay rates: $20-$27/hour DOE   

• Opportunities for career growth and development   

• Access to various job opportunities with reputable companies   

• Weekly paychecks   

• Health benefits   

• 401K option   

• Scholarship Opportunities   

• Bonus Opportunities   

Express Employment Professionals, Temecula, is currently seeking an experienced Customer Service Representative. 

Responsibilities:   

As a Customer Service Representative in a manufacturing setting, you will be responsible for the following:   

• Responding promptly to customer inquiries via phone, email, or in-person, providing exceptional service and solutions.   

• Processing customer orders, ensuring accuracy and timely order fulfillment.   

• Assisting customers with order status updates, tracking shipments, and resolving any issues related to order processing.   

• Maintaining detailed records of customer interactions, orders, and other relevant information.   

• Coordinating with production, shipping, and quality control teams to ensure customer needs are met.   

• Handling customer complaints and finding appropriate solutions to maintain customer satisfaction.   

• Supporting sales team efforts by providing relevant customer information and feedback. 

Preferred Qualifications:   

• High school diploma or equivalent; associate degree or higher is a plus.   

• Proven experience in customer service, preferably within a manufacturing or similar environment.   

• Strong communication and interpersonal skills.   

• Excellent organizational skills with strong attention to detail.   

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook); experience with ERP or CRM systems is a plus.   

• Ability to work in a fast-paced environment and manage multiple tasks effectively.   

• Problem-solving abilities and a customer-focused attitude. 

HOW TO APPLY:

Take the first step toward success! Choose from one of the following application methods:

1. Fill out our mobile-friendly online application
2. Email your resume to jobs.temeculaca@expresspros.com
3. Call our office at 951-329-9050
4. Visit our office at 27555 Ynez Rd., Suite 202 | Temecula, CA 92591

We are an equal opportunity employer and value diversity, fostering an inclusive workplace for all. Our hiring decisions are based on merit, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or genetic information.