14333008
Located in Santa Rosa, CA
Pay: 39
Job Full Description
Patient Services Specialist - Santa Rosa
About the Role
We are seeking a dedicated Patient Services Specialist IN Santa Rosa. This role is crucial in ensuring efficient patient registration and maintaining high-quality customer service in a fast-paced healthcare environment.
Key Responsibilities
- Accurately register patients according to departmental policies and procedures
- Verify insurance information and obtain necessary authorizations
- Conduct Medicare screening and handle advance directives documentation
- Collect copays, deductibles, and deposits from patients
- Manage patient valuables registration and release
- Assist in orienting new hires to the department
- Participate in quality improvement initiatives and department problem-solving
- Maintain a minimum of 5 registrations completed hourly
- Attend department staff meetings and comply with Health Stream and Employee Health requirements
Qualifications
- Fluency in English sufficient to perform essential job functions
- Excellent public relations and customer service skills
- Ability to work efficiently in a multi-task environment
- Accurate typing skills and proficiency in data entry
- Strong communication skills, both written and verbal
- Ability to read and interpret documents such as safety rules, operating instructions, and procedure manuals
- Critical thinking skills and ability to adapt to high-pressure situations
- Medical terminology knowledge preferred
Requirements
- Maintain currency of essential competencies as required by the specific area
- Complete age-specific competency orientation and training
- Ability to interface and communicate positively with all hospital employees
Salary Range $35-$39
Vacaville, CA
1071
1411 Oliver Road
Suite 101
Fairfield, CA 94534
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