14355681
Located in Yuba City, CA
Pay: $17.00-43.00
Job Full Description
Express Employment Professionals is recruiting for a Project Engineer to join a growing team, responsible for the technical design, delivery, and implementation of customized projects. This role involves both in-office and on-site work, where strategic design is completed at the home office and implementation occurs at client locations. We’re looking for a candidate who is passionate about technology and has a strong ability to provide a ‘concept to completion’ project experience.
If you have the potential but don’t fully meet the qualifications for the Project Engineer role, we offer the opportunity to start in a Tier 1 IT Support Technician position. This entry-level role provides training and the chance to gain experience, with the potential to move up to the Project Engineer position once you've developed the necessary skills.
Tier 1 IT Support Technician (Entry-Level) – Key Responsibilities
- Provide helpdesk support and resolve end-user issues.
- Monitor and respond to requests through the IT helpdesk promptly.
- Document internal procedures and assist with onboarding new users.
- Install, test, and configure workstations, peripheral equipment, and software.
- Maintain inventory of equipment, software, and licenses.
- Manage PC setup and deployment for new employees.
- Perform workstation hardware and software upgrades as required.
Qualifications:
- Active and current CompTIA A+ certification.
- Above-basic understanding of network setups and configurations.
- 1–3 years of experience in an IT Service Team or MSP NOC Team environment.
- Proficient in Microsoft Office Suite (Outlook, Word, Excel, and PowerPoint).
- CRM experience (e.g., ConnectWise, Autotask).
Skills & Knowledge:
- Strong customer service and communication skills.
- Positive attitude and ability to work independently or in a team environment.
- Exceptional attention to detail and problem-solving abilities.
Project Engineer – Key Responsibilities
- Work proficiently within large networks and distributed computing environments.
- Plan, execute, and deliver mid-to-large-scale technology projects.
- Provide mentoring and direction to project team members.
- Develop and monitor project plans, risk assessments, and contingency strategies.
- Ensure deliverables are on time, within budget, and meet quality standards.
- Track and report on project updates and changes.
- Ensure effective communication with all stakeholders.
Qualifications:
- Active and current CompTIA A+ certification.
- 2–5 years of experience as a Level I or II Technical Resource with project experience.
- Familiarity with ConnectWise or similar ticketing platforms.
- Above-basic understanding of network setups, Microsoft 365, and Microsoft Azure.
- Experience in an IT Service/MSP team environment.
- Proficient in Microsoft Office Suite.
Skills & Knowledge:
- Strong project management and organizational skills.
- Excellent communication and interpersonal abilities.
- Proven ability to work effectively under pressure and manage multiple projects.
- High degree of professionalism, problem-solving skills, and attention to detail.
Additional Notes
If you meet some qualifications for the Project Engineer position but don't meet all the requirements, we encourage you to apply for the Tier 1 IT Support Technician role to gain the necessary skills and experience. With the right training and development, you’ll have the opportunity to grow into the Project Engineer position.
Work Environment Expectations
- Medium physical work, including lifting up to 40 lbs occasionally.
- Frequent walking, standing, bending, and typing for extended periods.
- Ability to operate various office equipment and safely drive a motor vehicle.
How to Apply:
If you're interested in this opportunity, please submit your application, including your resume and cover letter.
Equal Opportunity Employer
We are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment.
Yuba City, CA
3382
870 West Onstott Road
Suite E
Yuba City, CA 95991
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