Z533
Located in Pueblo, CO
Pay: $22-$28
Job Full Description
Call/Text Sydney Questions at 719-545-9120
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AFFORDABLE COMMUNITY MANAGER
The Affordable Community Manager is responsible for overseeing the entire operations of an Affordable Housing Community under the supervision of the Regional Manager. As an Affordable Community Manager, you will manage all phases of the operations, including personnel, leasing, maintenance, financial, administration, compliance, reporting & risk management.
Essential Duties & Responsibilities
- Personnel Management
- Regular/daily onsite attendance is required
- Use consistent techniques & company directives to screen, hire, train, coach, and develop on-site staff
- Ensure the effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks.
- Complete weekly/daily office & maintenance staff schedules and assignments
- Deal effectively and consistently with performance problems; document adequately, communicate with direct supervisor and HR, and terminate appropriately when necessary.
- Promote harmony and quality job performance of staff through support and effective leadership
- Ensure staff compliance and consistency with Company policies and procedures
- Financial Management
- Achieve the highest possible net operating income through the implementation of effective cost control and revenue & leasing improvement; identify trends and recommend strategies and adjustments
- Develop yearly operating budgets/forecasts
- Monitor the timely receipt and reconciliation of deposits, rent collections, and charges to ensure they are submitted on a timely basis.
- Monitor the timely receipt, reconciliation, and coding of all vendor invoices
- Ensure property closeout is completed on time and ownership financial reports are accurate
- Strategic Leasing Management
- Develop yearly marketing plan and utilize marketing strategies & systems
- Ensure staff leasing techniques are effective in obtaining closure, follow-up procedures met, signing/documentation of leases, and reporting systems are accurate and up to date.
- Deal with resident complaints, concerns, and requests to ensure resident satisfaction
- Develop and implement resident retention programs (i.e., resident functions, special promotions, monthly newsletter, etc.)
· Oversee leasing operations including processing applications, conducting interviews, verifying eligibility, and ensuring lease agreements are executed properly.
- Administrative & Maintenance Management
- Ensure all administrative & leasing reporting is accurate, complete, and submitted on a timely basis
- Will head emergency team for the property; ensure proper response and handling of all property emergencies with staff, residents, buildings, etc., within company guidelines to minimize liability.
- Manage excellent customer service and monitor service request turnaround and responsiveness of maintenance staff.
- Maintain property appearance and ensure repairs are noted and completed on a timely basis (this requires regular property inspections and tours)
- Plan for and utilize property resources, equipment, and supplies economically (i.e., obtaining bids/pricing from vendors, suppliers, and contractors, dealing with inadequate service, etc.)
- Give direction to and monitor maintenance, construction, and rehabilitation activities to ensure quality and expediency (i.e., “walk” units to ensure make-ready and work orders are completed)
Affordable Housing Compliance & Reporting
- Complete daily operations ensuring that all policies and procedures are followed in compliance with Project-Based Section 8 and Tax Credit program guidelines.
- Oversee leasing operations including processing applications, conducting interviews, verifying eligibility, and ensuring lease agreements are executed properly.
- Maintain accurate resident files, including required documentation for Project-Based Section 8 and Tax Credit compliance.
- Manage property inspections, coordinate maintenance requests, and ensure prompt resolution of tenant concerns.
- Prepare and submit necessary reports for both Project-Based Section 8 and Tax Credit programs in a timely and accurate manner.
- Conduct regular file audits to ensure compliance with tenant eligibility, income certifications, and recertifications.
- Complete Annual Unit Inspections as required by HUD Regulations.
- Complete MOR and NSPIRE Inspections as required by HUD Regulations.
- Weekly reporting for Compliance and Operations on file compliance.
Education/experience
- High School Diploma or Equivalent; Bachelor’s degree preferred or four years’ experience in the housing industry; or one to two years related experience and/or training; or equivalent combination of education and experience.
- Certified Occupancy Specialist (COS), Tax Credit Specialist (TCS) and/or Housing Credit Certified Professional (HCCP) preferred.
- Ability to understand and perform all on-site software functions; basic computer skills required.
- Must have basic knowledge of Fair Housing Laws and OSHA requirements.
Physical requirements
- While performing the duties of this job, the employee is regularly required to stand, use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is frequently required to walk and sit. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds.
- The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
License/equipment
- Must have reliable transportation due to the emergency on-call requirement.
Pueblo, CO
2489
734 West 6th Street
Pueblo, CO 81003
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