Located in Delray Beach, FL
Job Full Description
Our client seeks a highly skilled and experienced Master Tailor/Alterations Specialist to lead our tailoring and alterations department. This dual role combines hands-on tailoring expertise with management responsibilities, ensuring exceptional customer satisfaction and the efficient operation of the department. The ideal candidate will have extensive experience in tailoring and alterations, a passion for craftsmanship, and proven leadership abilities.
Key Responsibilities
Tailoring and Alterations
- Perform complex tailoring, alterations, and repairs on garments, including suits, dresses, bridal wear, and casual clothing.
- Conduct fittings with clients to assess alteration needs and provide professional recommendations.
- Ensure high-quality craftsmanship and timely completion of all projects.
- Stay updated on industry trends, fabrics, and techniques to maintain a competitive edge.
Management and Leadership
- Oversee day-to-day operations of the tailoring and alterations department.
- Manage, train, and mentor a team of tailors, seamstresses, and support staff.
- Assign projects, monitor progress, and ensure adherence to quality and deadlines.
- Maintain an organized workspace and ensure proper care of tools and equipment.
Customer Service and Relations
- Deliver exceptional customer service by addressing client needs with professionalism and attention to detail.
- Handle customer concerns or complaints, resolving them promptly and effectively.
- Work closely with the sales team to provide expert advice on garment fit and customization options.
Operational Responsibilities
- Manage staff, inventory, materials, and equipment and ensure adequate customer service.
- Develop and enforce standard operating procedures for alterations and quality control.
- Assist in budgeting and cost management for the department.
- Collaborate with other departments to support overall business goals and initiatives.
Qualifications
- Extensive experience (7+ years) in tailoring, alterations, and garment construction.
- Expertise in handling a variety of fabrics, including delicate and high-end materials.
- Proven experience in a leadership or management role, preferably in a tailoring or retail environment.
- Strong understanding of garment fit, proportions, and design.
- Excellent customer service and communication skills.
- Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
- Proficiency with tailoring tools and industrial sewing machines.
Preferred Qualifications
- Experience working with luxury or bespoke clothing.
- Formal education or certification in tailoring or fashion design.
- Knowledge of inventory management and scheduling software.
What We Offer
- Competitive salary and performance-based bonuses.
- Opportunities for professional growth and skill development.
- A supportive and collaborative work environment.
- Discounts on products and services.
- Flexible scheduling options (if applicable).
How to Apply
If you are a master tailor with a passion for craftsmanship and a talent for leadership, we’d love to hear from you. Please submit your resume, portfolio (if available), and a cover letter detailing your experience and interest in the role.
Boca Raton, FL
3264
15127 Jog Road
Suite 212
Delray Beach, FL 33446
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