Job Details

Master Tailor / Alterations Specialist March 3, 2025

Located in Delray Beach, FL

Job Full Description

Our client seeks a highly skilled and experienced Master Tailor/Alterations Specialist to lead our tailoring and alterations department. This dual role combines hands-on tailoring expertise with management responsibilities, ensuring exceptional customer satisfaction and the efficient operation of the department. The ideal candidate will have extensive experience in tailoring and alterations, a passion for craftsmanship, and proven leadership abilities.


Key Responsibilities

Tailoring and Alterations

  • Perform complex tailoring, alterations, and repairs on garments, including suits, dresses, bridal wear, and casual clothing.
  • Conduct fittings with clients to assess alteration needs and provide professional recommendations.
  • Ensure high-quality craftsmanship and timely completion of all projects.
  • Stay updated on industry trends, fabrics, and techniques to maintain a competitive edge.

Management and Leadership

  • Oversee day-to-day operations of the tailoring and alterations department.
  • Manage, train, and mentor a team of tailors, seamstresses, and support staff.
  • Assign projects, monitor progress, and ensure adherence to quality and deadlines.
  • Maintain an organized workspace and ensure proper care of tools and equipment.

Customer Service and Relations

  • Deliver exceptional customer service by addressing client needs with professionalism and attention to detail.
  • Handle customer concerns or complaints, resolving them promptly and effectively.
  • Work closely with the sales team to provide expert advice on garment fit and customization options.

Operational Responsibilities

  • Manage staff, inventory, materials, and equipment and ensure adequate customer service.
  • Develop and enforce standard operating procedures for alterations and quality control.
  • Assist in budgeting and cost management for the department.
  • Collaborate with other departments to support overall business goals and initiatives.

Qualifications

  • Extensive experience (7+ years) in tailoring, alterations, and garment construction.
  • Expertise in handling a variety of fabrics, including delicate and high-end materials.
  • Proven experience in a leadership or management role, preferably in a tailoring or retail environment.
  • Strong understanding of garment fit, proportions, and design.
  • Excellent customer service and communication skills.
  • Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
  • Proficiency with tailoring tools and industrial sewing machines.

Preferred Qualifications

  • Experience working with luxury or bespoke clothing.
  • Formal education or certification in tailoring or fashion design.
  • Knowledge of inventory management and scheduling software.

What We Offer

  • Competitive salary and performance-based bonuses.
  • Opportunities for professional growth and skill development.
  • A supportive and collaborative work environment.
  • Discounts on products and services.
  • Flexible scheduling options (if applicable).

How to Apply

If you are a master tailor with a passion for craftsmanship and a talent for leadership, we’d love to hear from you. Please submit your resume, portfolio (if available), and a cover letter detailing your experience and interest in the role.

Boca Raton, FL
3264
15127 Jog Road
Suite 212
Delray Beach, FL 33446

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