Job Summary:
We are looking for a reliable, customer-focused Retail Associate to join our team at a busy pack-and-ship store that also provides truck rentals. In this role, you will assist customers with packing, shipping, printing, and renting moving trucks. The ideal candidate is friendly, detail-oriented, and comfortable working in a fast-paced environment.
Key Responsibilities:
- Greet and assist customers in a courteous and professional manner
- Package items securely for shipping using appropriate materials
- Process shipping transactions via UPS, FedEx, USPS, and other carriers
- Operate POS system to complete sales and rental transactions
- Assist customers with truck rental bookings, check-ins, and returns
- Inspect rental trucks before and after use for damage and cleanliness
- Provide information on rental policies, insurance options, and fees
- Maintain inventory of shipping and packing supplies
- Perform light cleaning and stocking duties to keep the store presentable
- Follow all safety and operational procedures
Qualifications:
- High school diploma or equivalent
- Previous retail, customer service, or shipping experience preferred
- Valid driver's license with a clean driving record (required for truck rentals)
- Ability to lift and move packages up to 50 lbs
- Basic computer skills and comfort using POS systems
- Strong communication and multitasking skills
- Availability to work weekends and flexible hours as needed