BCSR
Located in Fort Lauderdale, FL
Pay: $18-20/hr
Job Full Description
Job Title: Bilingual Customer Service Representative
Location: Fort Lauderdale, FL
Job Type: Full-time
Salary: $18-20/hr
About Us:
We are actively seeking a skilled Bilingual Customer Service Representative to join our hardworking team. If you are bilingual and have experience with Microsoft Excel and AFX systems, and a passion for customer service, we encourage you to apply!
Job Responsibilities:
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Input, update, and maintain accurate records in databases, spreadsheets, and other digital systems in both English and Spanish.
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Translate and review documents, forms, and records from Spanish to English (and vice versa) to ensure accuracy and consistency.
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Assist Spanish- and English-speaking clients, employees, or vendors by responding to inquiries, clarifying data, and providing support via email, phone, or chat.
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Review and verify data for discrepancies, ensuring completeness and accuracy before submitting or processing.
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Handle sensitive and confidential information with discretion while adhering to company policies and data security standards.
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Assist with filing, organizing digital and physical records, and generating reports to support various departments as needed.
Qualifications:
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Fluent in both English and Spanish (spoken and written) to accurately process data and communicate effectively.
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Proficient in creating spreadsheets, using formulas, pivot tables, VLOOKUP, data validation, and other advanced Excel functions.
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Strong working knowledge of AFX Systems for data processing, report generation, and workflow automation.
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Ability to enter data quickly and accurately with attention to detail.
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Strong ability to review, cross-check, and correct data to ensure accuracy and consistency.
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Experience working in a clerical role, handling emails, reports, and collaborating with team members in both English and Spanish.
Benefits:
How to Apply:
Ready to join our team? Send your resume to jobs.ftlauderdalefl@expresspros.com, apply online at www.expresspros.com, or call our office at 954-459-7003. We look forward to meeting you!
#3107
Brandon, FL
3107
626 E Bloomingdale Ave
Brandon, FL 33511
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