14335816
Located in Fort Myers, FL
Pay: $15/hr
Job Full Description
Express Employment Professionals is seeking a friendly, customer-focused Concierge to represent a top-tier dealership. As a Concierge, you will be the first point of contact for guests, providing a warm welcome and ensuring an exceptional customer experience. This role requires a candidate who can assist customers, answer questions, and offer support with a courteous and professional attitude, enhancing the dealership''s reputation for outstanding service.
Key Responsibilities:
- Greet customers and visitors warmly as they enter the dealership, creating a welcoming environment.
- Serve as a knowledgeable point of contact for customers, answering questions, and guiding them to the appropriate departments or staff members.
- Provide general information about dealership services, promotions, and amenities.
- Coordinate customer appointments with dealership staff, ensuring efficient scheduling and minimizing wait times.
- Maintain the customer lounge area, keeping it clean, organized, and well-stocked with refreshments and reading materials.
- Assist with administrative tasks, including answering calls, managing guest logs, and processing inquiries.
- Ensure timely and clear communication between customers and dealership departments for a seamless experience.
- Address and resolve minor customer service concerns, escalating issues to the management team as necessary.
Qualifications:
- Preferably in a high-end environment where customer experience is paramount, such as in a hotel, luxury retail, or dealership setting.
- Able to interact professionally and warmly with customers, colleagues, and dealership staff.
- A welcoming presence that ensures guests feel valued and comfortable.
- Ability to manage multiple tasks and provide accurate information.
- Basic knowledge of Word, Excel, and Outlook; experience with CRM systems is a plus.
- A reliable individual with a strong commitment to maintaining set schedules and delivering a high level of service.
Ways To Apply: (choose one)
About Express Employment Professionals:
Express can help you find the type of job that is a perfect fit for your needs and abilities, and you’ll never pay a fee for our services and support; we are a Human Resources Solution company assisting business in finding top talent. Express can place you in a wide range of niche industries including Administrative, Professional, Medical, and Commercial positions. We are able to fill these needs through direct hire and contract opportunities. In 2023 we put over 2500 people to work in the Lee County Area.
Fort Myers (Northeast Corridor), FL
1518
7370 College Parkway
Suite 304
Fort Myers, FL 33907
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