14364324
Located in Fort Myers, FL
Pay: 18
Job Full Description
A leading manufacturer of high-quality paper products designed specifically for the restaurant industry. With a commitment to excellence and innovation, we provide solutions that meet the unique needs of our clients while maintaining the highest standards of customer service.
Position Summary:
We are seeking a detail-oriented and organized Order Processor/Billing Clerk to join our growing team. This critical role involves processing customer orders, preparing invoices, and ensuring accuracy in billing and documentation. The ideal candidate will have exceptional attention to detail, strong communication skills, and the ability to thrive in a fast-paced environment.
Key Responsibilities:
- Process customer orders accurately and efficiently, ensuring all details are entered into the system.
- Prepare, review, and distribute invoices to customers in a timely manner.
- Verify pricing, discounts, and product details for accuracy.
- Communicate with customers to clarify order details, address discrepancies, and provide updates.
- Coordinate with production and shipping teams to ensure timely order fulfillment.
- Maintain records of orders, invoices, and related documentation for reference and audits.
- Handle billing adjustments, credit memos, and refunds as needed.
- Assist with resolving customer inquiries regarding orders, invoices, or payment issues.
- Support month-end billing processes and reconciliations.
- Contribute to process improvements to enhance accuracy and efficiency in order and billing operations.
Qualifications:
- High school diploma or equivalent; associate’s degree in accounting, business, or related field preferred.
- 2+ years of experience in order processing, billing, or a similar administrative role.
- Strong proficiency in Microsoft Office Suite (Excel, Word, Outlook) and familiarity with ERP or accounting software.
- Excellent organizational skills with keen attention to detail.
- Strong written and verbal communication skills.
- Ability to work independently and as part of a team in a deadline-driven environment.
- Experience in manufacturing or distribution, especially within the paper or restaurant supply industry, is a plus.
Fort Myers (Northeast Corridor), FL
1518
7370 College Parkway
Suite 304
Fort Myers, FL 33907
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