Job Details

Experience Customer Services / Dispatcher April 11, 2025

REFI1

Located in Miami, FL

Pay: $15.00-$16.00

Job Full Description

Administrative Assistant ($15 Per hour)

Permanent Full-time

Monday to Friday

8:00 AM to 5:00 PM

 

Express Employment Professionals in Miami Dade South is currently hiring experienced Administrative Assistants candidates for a local company in the West Kendall Area, position is full-time and has long-term opportunities.

 
Summary:
The Dispatch & Customer Service Representative is primarily responsible for coordinating the timely delivery of concrete fromplant locations to job sites according to customer requests and expectations while using the most efficient and cost-effective processes possible. This position involves computerized dispatching of company trucks and tendering of loads to outside trucking companies.
 

Highlights of Administrative Assistant:

  • Competitive payment of $15 per hour, depending on the Experience
  • Paid weekly through Express Pros, Miami Dade South FL
  • Express Pros offers health plans
  • Paid holidays
  • Opportunity to get long-term employment and be promoted within the company.
 
 
Principal Duties and Responsibilities:
 
Customer Service:
  • Receives customer order from order taker or telephone call
  • Effectively communicates with customer for information to determine proper quantity, mix, delivery time and job site location for each order. Also makes note of any special or unusual customer requests
  • Suggests value-added products to customers to enhance product performance based on the nature of the customer’s job
  • Enters the customer order timely, accurately, and completely into the dispatch system
  • Advises customer of any potential issues/concerns regarding product order such as load limits, scheduling conflicts, vehicle weight limitations, etc.
 
Dispatching:
  • Schedules mixer trucks to ensure maximum utilization and efficiency while meeting the needs and expectations of customers
  • Generates accurate and complete delivery tickets to the plant manager in a timely manner
  • Communicates with mixer drivers, plant managers, production managers and operations manager on a frequent and regular basis to avoid or address issues, concerns, or problems
  • Monitors mixer truck status on a constant basis to ensure customer satisfaction and maximum equipment and labor utilization
  • Adjusts dispatch schedule as needed to reflect current and accurate information
  • Communicates with plant manager daily to advise of mixer driver start and finish times
 
kills/Abilities:
  • Must be able to read, write, speak, and understand English
  • Ability to read and interpret maps and directions
  • Effective oral and written communication skills
  • Ability to handle multiple competing tasks
  • Ability to work independently and with minimal supervision
 
Working Conditions:
  • Professional environment within a climate-controlled office environment
  • Long hours may be required as business deems necessary
  • Possible early morning start times according to the season or weather demands
  • Customer contact may result in stressful situations

What we are looking for in a candidate:

  • Previous experience in Clerical Experience
  • Strong Computer Skills
  • Bilingual English and Spanish
  • Strong background admin skills
  • Ability to start immediately
  • Availability for work weekends.
  • Excellent attention to detail

Apply with Express Employment Professionals – You can choose how to apply TODAY!

Do you have experience in other areas?

Express Employment Professionals Miami Dade South has job offers in the following other industries, including Express Pros Miami-Dade has job openings in the other following industries including Administrative, Clerical, bookkeeping, Front Desk, Credentialling, and many more!!

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Miami-Dade (South), FL
2044
10491 N Kendall Drive
Suite F-202
Miami, FL 33176

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