14366825
Located in Athens, GA
Pay: $50,000+/ year
Job Full Description
Job Overview: The Lead Sales Manager is responsible for leading all aspects of the store's operations, team, and community presence. This dynamic role demands a high level of commitment to elevating both sales performance and customer experience, as well as a passion for tailored clothing and community engagement. The successful candidate will be a key driver in establishing the store as the premier luxury clothing destination in Athens.
Responsibilities:
● Boost Sales Goals and Team Performance:
- Set and achieve ambitious sales goals for the store.
- Monitor and drive team performance through effective coaching and mentorship.
● Recruit, Train, and Mentor Sales Associates:
- Lead the recruitment of top sales talent.
- Train and develop a team of associates to deliver exceptional service and build lasting customer relationships.
- Foster a positive team culture that emphasizes growth and accountability.
● Drive Elevation of the Store Experience:
- Create a wow-ing experience through above and beyond service, attention to detail, store cleanliness, knowledge of the industry, and merchandising
- Continually improve and innovate the store layout, visual merchandising, and customer engagement strategies.
● Lead Store Operations:
- Oversee day-to-day operations, including inventory management, e-commerce order fulfillment, and HR functions.
- Manage scheduling, and other administrative responsibilities to maintain smooth operations.
● Grow Tailored Clothing Division:
- Become an expert in tailored clothing to offer personalized services and guidance.
- Develop and expand the tailored clothing experience
Expectations:
● Assume Full Responsibility for the Store's Success Across Multiple Areas:
- Sales: Drive top-line revenue and meet or exceed sales targets.
- Management: Oversee a team of sales associates, fostering growth and accountability.
- Operations: Ensure efficient operations, inventory management, and administrative processes.
- Customer Experience: Cultivate an inviting, high energy, relationship-driven atmosphere for all customers.
- Training: Provide continuous training for associates on sales, product knowledge, and customer service.
- Human Resources: Manage hiring, performance reviews, and team development.
- E-Commerce Fulfillment: Oversee online order processing to ensure timely delivery and customer satisfaction.
● Community Engagement:
- Build relationships within the Athens community to drive loyalty and repeat business.
- Host in-store events such as trunk shows, cocktail hours, and networking events to create a vibrant community hub.
● Innovative Store Additions:
- Lead the integration of a barbershop within the store as part of the overall customer experience.
● Elevate the Brand in Athens:
- Ensure the brand is recognized as the most elevated, customer-centric clothing experience in Athens.
Qualifications:
● Experience in retail management, preferably in fashion or luxury goods.
● Strong understanding of tailored clothing and a commitment to becoming an expert in the field.
● Proven track record in sales performance, team leadership, and community engagement.
● Ability to work in a fast-paced environment with a strong commitment to customer service.
Athens, GA
2382
824 Hawthorne Avenue
Athens, GA 30606
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