Located in warner robins ga, GA
Job Full Description
We are looking for a reliable, detail-oriented, and motivated Customer Service/Shipping Clerk. This role combines customer service excellence with efficient shipping operations to ensure that our customers have a smooth and positive experience from purchase to delivery. Experience Required
Customer Service Duties:
- Answer customer inquiries via phone, email, and in-person, providing accurate product information and solutions.
- Handle customer complaints, returns, and exchanges, ensuring issues are resolved promptly and in alignment with company policies.
- Process customer orders, confirm shipping details, and ensure accurate entry into our order system.
Shipping Clerk Duties:
- Prepare and package orders for shipment, ensuring proper labeling and secure packaging.
- Maintain accurate shipping and inventory records, including tracking numbers and shipping dates.
- Perform quality control checks to ensure products are correctly packaged and shipped.
- Handle returns and restock items as needed, ensuring proper inventory management.
Qualifications:
- High school diploma or equivalent required.
- Previous experience in customer service or shipping/fulfillment preferred but not required.
- Strong communication skills, both verbal and written.
- Excellent organizational skills with the ability to manage multiple tasks simultaneously.
- Detail-oriented and able to maintain accurate records.
- Ability to work independently and as part of a team in a fast-paced environment.
- Basic computer skills and familiarity with order management systems.
Please call 478-333-6400 for more information regarding job location
Warner Robins, GA
2922
524 South Houston Lake Drive
Suite H
Warner Robins, GA 31088
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