K0219
Located in Caldwell, ID
Pay: $20-23/hr. DOE
Job Full Description
Express Employment is seeking a highly motivated and detail-oriented sales support specialist to provide essential administrative and clerical support to the sales team at a manufacturing company.
Job duties:
- Assist with incoming customer calls and emails, ensuring prompt and courteous responses
- Efficiently process and accurately enter orders, send order confirmations, and manage order-related queries
- Provide up-to-date product, pricing, and service information to customers
- Ensure a superior customer experience to contribute to account retention and growth by building quality relationships
- Provide support to sales team on a variety of pre- and post-sale projects, as well as keep the sales team informed of account activity, outstanding issues, and requests from customers
- Update and maintain customer/account information in Salesforce, ensuring data accuracy and completeness
- Maintain customer accounts and detailed records of customer interactions
- Collaborate with the production team to obtain shipping dates, order information, and coordinate logistics with internal departments
Qualifications:
- High school diploma
- Experience in sales and/or customer service
- Excellent interpersonal, written, and verbal communication skills
- Ability to coordinate several high-priority deadlines simultaneously and demonstrate flexibility when priorities change
- Experience with Microsoft Word, PowerPoint, Excel, Outlook
- Knowledge of CRM systems
- Experience with data entry
- Excellent organizational, time management, and prioritizing skills with the ability to multitask
- Exhibit an extremely high level of professionalism and superior attention to detail and accuracy
- Able to demonstrate a sense of initiative, ownership, and grit
- Aptitude to exercise foresight as well as good business judgment to anticipate and solve problems with minimal oversight
- Ability to anticipate customer and sales team needs
Ideal candidate:
- Eager to learn
- Strong people skills
- Excellent multitasking skills
- Proactive approach to problem solving
- Self-motivated and ready to contribute to the success of the team and company
Other details:
- Pay rate is $20-23/hr.
- Schedule is Monday – Friday, 8:30am – 5pm
- Position is temp-to-hire
- The department is growing, offering great opportunities for advancement
If you are interested in and qualified for this opportunity, please call or text “sales support” to (208) 343-7552 and/or fill out the online application. Express Employment is an Equal Opportunity Employer offering benefits from the first day of employment, including medical, vision, dental, life insurance, 401(k), referral bonuses, and direct deposit.
#BOIEG
Boise, ID
2321
9390 West Overland Road
Boise, ID 83709
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