Job Duties

• Opens customer accounts
• Maintains customer records by updating account information.
• Put in customer orders
• Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
• Ability to type 50 WPM
• 1 year experience in customer service.
• Able to work in a fast pace environment with multiple computer screens.
• Ability to work in a team atmosphere.