ISO OPS
Located in Chicago, IL
Pay: $50K - $60K DOE
Job Full Description
Ready to move up in your Career?
Our client is a well-established family-owned business on the northwest side of Chicago adding an Operations Support Specialist. This is Direct Hire opportunity. There are No Fees working with Express!
As part of a dynamic business, you will play a key role in ensuring the smooth and efficient running of daily operations. This position is ideal for someone who thrives in a fast-paced, team-oriented environment and is passionate about supporting a diverse range of operational tasks. You will be a vital support resource to various departments and contribute to improving internal processes, customer satisfaction, and overall productivity. Enthusiasm and Attention to Detail are critical to success in this role.
Key Responsibilities:
• Daily Operations: Assist with general operational tasks, data management, and communication with customers, ensuring that all processes are carried out effectively.
• Customer Support: Provide basic customer support and act as a liaison between customers and relevant departments when needed. Respond to general inquiries related to operations and processes.
• Data Entry & Database Management: Maintain and update various operational systems, ensuring data accuracy and integrity. Help maintain customer price file organization and rebate structures. • Documentation & Reporting: Help maintain accurate documentation and records for operational processes and prepare necessary reporting. (Internal, customer specific, ISO 9001:2015)
• Cross-Department Coordination: Work closely with other departments (Customer service, warehouse, sales) to assist in the smooth execution of company-wide operations.
Skills & Qualifications:
• Education: High school diploma or equivalent required; Associate degree or higher in business, operations, or a related field preferred.
• Experience: Minimum 3+ years of experience in an operations/administrative role, preferably within a B2B business environment.
• Technical Skills: Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) and experience with various office management software or systems.
• Organizational Skills: Strong organizational and multitasking abilities with attention to detail.
• Communication Skills: Excellent written and verbal communication skills with the ability to collaborate with cross-functional teams.
• Problem-Solving: Ability to troubleshoot and resolve operational issues with a proactive and solution-oriented approach.
Benefits available. Salary open and based on experience. Great opportunity for a candidate in an "assistant" position to move up!
Start the process by sending your resume to Sheila.Ryan@expresspros.com
#1684IL
Chicago (Northwest), IL
1684
5617 North Milwaukee Avenue
Chicago, IL 60646
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