14305436
Located in Vernon Hills, IL
Pay: 22
Job Full Description
Assistant Customer Service Manager - Call Center
Our large distribution client in the Vernon Hills area is seeking an Assistant Customer Service Manager to join their team! Work for a company that is customer-focused, eco-conscious, and has been in business for 30+ years. Details below!
Company Highlights:
Our client’s mission is Health, Safety, Quality of Life, and Environmental Awareness! They establish this motto through their products (kitchen appliances, air purifiers, etc), ensuring these values are a part of each item created for their customers. You have probably seen their products on TV and at stores near you!
Benefits upon hire: 401K(7% match), Vacation days, Health, Dental, Vision Insurance, All Major Holidays off, Monthly Bonuses for perfect attendance, Free products from the company
Job Highlights:
- Temp to Hire
- Pay: up to $22/hr, based on experience
- Schedule: Monday - Friday, 7:30am-4:30pm
- Immediate benefits available while working through Express that include Medical, Dental, Vision, Short & Long Term disability, Employee Assistance Program, and weekly paychecks!
Job Duties:
- Provide customer service support to clients and problem solve
- Provide solutions & ideas to help improve the CS department
- Manage CS agents and assign projects to team
- Hire and train incoming CSRs
- Maintain & document all customer service activities & discussions as needed
- Creating strategy for sales program that will lead to growth (Implement an effective customer loyalty program, Keep track of sales and implement sales goals)
Ideal Candidate:
- Seeking candidates who are reliable, excellent communicators, highly motivated
- Bachelor''s degree required
- Knowledge of Microsoft Office
About Express Employment Professionals: Work with a locally owned staffing company that partners with companies in Lake County, IL to hire long term talent. Express has over 800+ locations nationwide and 22 in the Chicago-land area. Check out our Libertyville Team www.expresspros.com/libertyvilleil and our Google Reviews https://g.co/kgs/qEqco2
Interested?
Email resume to jobs.libertyvilleil@expresspros.com
Libertyville, IL
2377
836 South Milwaukee Avenue
Libertyville, IL 60048
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