14342245
Located in North Barrington, IL
Job Full Description
Customer Service Coordinator - 3rd Shift
Our transportation client located in the Western part of Lake County is seeking two Customer Service Coordinators for their 3rd shift.
Job Highlights:
- Direct Hire
- Remote role after 2 weeks of onsite training
- Shift: Sunday-Thursday, 9:00PM-5:30AM OR Sunday-Thursday, 10:00PM-6:30AM
- With possible rotations on Fridays or Saturdays. Those shifts would be Saturdays 11:00PM-7:30AM.
- Pay: $18/hr
- Benefits upon hire: accrued PTO, 401k, Health Insurance, Long & Short-Term disability, Vision and Dental Insurance
Job Responsibilities:
- Answer inbound/outbound calls (100/day)
- Collect data from callers & document in CRM
- Troubleshoot and answer inquiries to assist callers and drivers
- Multitasking as needed
- Other duties assigned as needed
Ideal Candidate:
- 1 year of call center/customer service experience.
- Excellent professional verbal and written communication skills.
- Strong active listening skills and ability to empathize with callers under high pressure situations.
- Ability to multi-task (talking and typing).
- Intermediate Microsoft Office skills.
- Comfortable working in a high volume fast-paced role
About Express Employment Professionals: Work with a locally owned staffing company that partners with companies in Lake County IL to hire long term talent. Express has over 800+ locations nationwide and 22 in the Chicago-land area.
TO APPLY- Email resume to jobs.libertyvilleil@expresspros.com
Libertyville, IL
2377
836 South Milwaukee Avenue
Libertyville, IL 60048
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