14350514
Located in Chicago, IL
Pay: $18-20/hour, DOE
Job Full Description
A truck parts distributor is seeking a Sales Counter Representative for their team. This team member will provide service to customers by phone or in person through sales of heavy-duty parts in accordance with identified customer needs and availability of parts.
DUTIES & RESPONSIBILITIES
• Help determine and obtain heavy duty parts for customers as requested by phone or in person. Suggest sale of related parts for full service.
• Locate and obtain ordered part for customer from central warehouse or branch.
• Determine sales price for customers for each sale in accordance with company procedure.
• Handle warranty or defective parts for customers in accordance with company procedure.
• Write up approved charge sale in accordance with company procedure
• Special order parts on an emergency basis when necessary and appropriate.
• Process approved credits for customer when merchandise is returned.
• Maintain confidentiality of pricing lists and structures as required by company procedure.
• Answer customers' questions about products, prices, availability, and product features.
• Provide customers with current product catalogs.
• Utilize non-selling, non-servicing time by studying catalogs, reviewing price sheets, bulletins, changes, additions, and deletions.
• Ensure that counter parts area is clean and in order. Ensure that display areas encourage sales.
EDUCATION AND SKILLS
• High School Diploma (or GED or High School Equivalence Certificate
• Intermediate knowledge level of Windows XP (excel, word and outlook)
• Active Listening: Giving full attention to what other people are communicating; taking time to understand the points being made, asking questions as appropriate and not interrupting at inappropriate times.
• Communicating: Conveying information to others in an effective manner.
• Time management: Managing one's time and the time of others.
• Persuasion: Persuading others to change their minds or behavior.
• Service orientation: Actively looking for ways to help people.
EXPERIENCE
• Minimum of 2 years' experience in sales; sales of heavy-duty automotive parts preferred.
Three Ways To Apply:
- Resumes may be emailed to jobs.oaklawnil@expresspros.com, be sure to put the job in the Subject Line
- Complete an online application at apply.expresspros.com and submit to OAK LAWN location only
- Text/Call our office at and reference job ID
About us:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or genetic information.
#3126LI
Oak Lawn, IL
3126
4710 W 95th Street
Unit A7
Oak Lawn, IL 60453
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