OSB1
Located in Ottawa, IL
Pay: 16.00-19.00
Job Full Description
Job Title: Teller/Customer Service Representative
Location: Ottawa, IL 📍
Hourly Wage: $16 - $20/hr 💰
Benefits from Day One:
✅ Comprehensive Medical Coverage 🏥
✅ Dental Coverage 😁
✅ Vision Coverage 👀
✅ Short & Long Term Disability Benefits ⏳
Join a team and be the friendly face of a locally operated bank! As a Teller/Customer Service Representative, you will interact with customers in the lobby and at the drive-up window, ensuring each interaction builds new relationships and strengthens existing ones. If you’re passionate about delivering excellent service and handling transactions with precision, this is the role for you! Being bilingual would be a plus in this role as you'll have the opportunity to assist a diverse customer base. 🌍🗣️
Key Responsibilities:
Customer Service:
✔️ Greet and serve customers with a smile 😊
✔️ Handle banking transactions at the lobby and drive-up window 🚗
✔️ Answer questions on all banking services and identify selling opportunities 🔍
Transaction Management:
✔️ Process various banking transactions accurately 💳
✔️ Balance teller funds daily and verify all transactions to maintain accuracy 📊
✔️ Use account numbers and transaction codes with precision to avoid costly errors 🔢
Additional Duties:
✔️ Handle minor customer complaints with professionalism and empathy 💬
✔️ Assist with filing, counting coins and currency, and vault-related tasks 📁💵
✔️ Support the team in maintaining an efficient and welcoming banking environment 🤝
What We’re Looking For:
🔹 Strong attention to detail and numerical skills 🔎
🔹 Excellent communication and customer service skills 🗣️
🔹 Ability to work in a fast-paced environment while maintaining accuracy ⏱️
🔹 A proactive approach to identifying and seizing opportunities to enhance customer relationships 🌟
🔹 Bilingual skills are a plus! 🌎
Why Join Us?
🏦 Work for a respected, locally operated bank that values community and relationships ❤️
💰 Enjoy a competitive hourly wage with room for growth 📈
🤗 Be part of a supportive team where your skills and dedication are recognized and rewarded
If you're ready to bring your skills to a dynamic role where customer service and precision matter, we’d love to hear from you!
Ottawa, IL
2022
2711 North Columbus Street
Ottawa, IL 61350
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