Located in Evansville, IN
Pay: $16-18/hr DOE
Job Full Description
Job Overview:
We are seeking a detail-oriented and tech-savvy Service Coordinator to join our team in Evansville, IN. In this role, you will be the primary point of contact for customers experiencing machine or network-related issues. You will handle service requests, schedule calls, support installations, and collaborate closely with our field service technicians.
Key Responsibilities:
- Communicate with customers via phone to troubleshoot machine service and basic networking issues
- Log all service requests accurately using industry-specific software
- Schedule and coordinate service calls, repairs, and equipment installations
- Prepare incoming equipment for field installations
- Work closely with field service technicians to provide technical assistance as needed
- Perform data entry and process invoices in a timely and accurate manner
- Utilize company software to manage workflows and streamline operations
- Understand and support computer networking requirements, as most equipment interfaces with customer networks
Qualifications:
- Prior experience in customer service, technical support, or scheduling roles
- Strong communication and problem-solving skills
- Proficiency in data entry, invoicing, and general administrative tasks
- Ability to multi-task and prioritize in a fast-paced environment
- Working knowledge of computer networking is required
- Familiarity with service management or CRM software is a plus
Benefits:
- Competitive hourly pay
- Opportunities for growth and advancement
- Supportive team environment
- On-the-job training provided
Interview Right Now!
About Express Employment Professionals:
Express can help you find the type of job that is a perfect fit for your needs and abilities, and you will never pay a fee for our services and support. Whether you’re looking for a full-time position, part-time work, or a more flexible schedule, Express can place you in a wide range of jobs that meet your employment goals, including Administrative, Industrial, and Professional positions. Let us help you today! For more information, please visit our website www.ExpressPros.com/EvansvilleIN/
Benefits Available to Eligible Express Associates
- Medical/Dental/Vision Plan
- Direct Deposit
- 401(k) Retirement Savings Plan
- Life Insurance
- Prescription Drug Reimbursement
- Scholarship Program
- Short-Term Disability
Evansville, IN
3251
1100 Lincoln Avenue
Evansville, IN 47714
Apply Now Email Us