We are seeking a highly motivated and detail-oriented Restoration Technician to join our team. In this role, you will be responsible for assisting in the restoration of residential and commercial properties following water, fire, mold, or storm damage. The ideal candidate will have hands-on experience in damage mitigation, cleaning, and restoration, with a commitment to delivering exceptional service and ensuring customer satisfaction.
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Damage Assessment & Evaluation: Assess property damage and determine appropriate restoration techniques for water, fire, mold, and other environmental damage.
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Water Damage Restoration: Use specialized equipment (dehumidifiers, air movers, water extractors) to dry and dehumidify affected areas.
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Fire and Smoke Damage Restoration: Perform smoke odor removal, soot cleaning, and structural cleaning to restore fire-damaged properties.
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Mold Remediation: Safely remove mold from affected areas, ensure proper containment, and implement corrective actions to prevent future mold growth.
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Content Cleaning & Pack-Outs: Clean and restore contents, including furniture, electronics, and personal items. Pack out belongings for off-site cleaning when necessary.
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Safety Protocols: Adhere to all health and safety regulations, including the proper use of PPE, equipment, and tools to ensure a safe working environment.
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Equipment Operation & Maintenance: Operate specialized restoration equipment, including air scrubbers, dehumidifiers, air movers, and other tools. Perform regular maintenance and ensure proper functionality.
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Customer Service: Provide excellent customer service by communicating with homeowners, business owners, and insurance adjusters to explain processes, timelines, and expectations.
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Documentation & Reporting: Accurately document work completed, including photos, notes, and estimates for insurance claims. Complete necessary paperwork to ensure proper billing and claims processing.
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Team Collaboration: Work closely with other technicians, project managers, and subcontractors to ensure jobs are completed on time and within scope.