14367226
Located in Lafayette, IN
Pay: $18/hour
Job Full Description
Job Title: Desktop Support Technician (6-Month Contract)
Pay Rate: $18/hour
Schedule: Full-Time
Location: Onsite position in Lafayette, IN
Job Summary:
We are seeking a Desktop Support Technician for a 6-month contract position. The ideal candidate will provide first and second-level support, troubleshooting hardware and software issues, assisting with installations, and maintaining IT systems. This role requires strong technical knowledge, excellent problem-solving skills, and the ability to work in a fast-paced environment.
Responsibilities:
- Provide first/second level IT support, troubleshooting customer issues.
- Work with third-party vendors to resolve complex AV issues.
- Maintain timely communication on issue status and resolutions.
- Document and update tickets for all reported incidents.
- Install, upgrade, support, and troubleshoot Windows OS (XP, 7, 8.1, 10) and Microsoft Office applications.
- Provide basic support for Mac operating systems and Apple users.
- Troubleshoot printers, computer hardware, and other peripherals.
- Perform general preventive maintenance on desktops, laptops, and printers.
- Conduct remedial repairs on various IT equipment.
- Use diagnostic tools to resolve network connectivity and hardware/software issues.
- Assist with IT projects and other assigned duties as needed.
Qualifications:
- Experience in desktop support or IT helpdesk role preferred.
- Strong knowledge of Windows operating systems and Microsoft Office Suite.
- Basic understanding of Mac OS and Apple device support.
- Familiarity with networking, servers, smart devices, and telecom systems.
- Ability to work independently and as part of a team.
- Strong troubleshooting and communication skills.
Lafayette, IN
1645
2200 Scott Street
Lafayette, IN 47904
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