OS1
Located in Lebanon, IN
Pay: 20.00
Job Full Description
Job Title: Customer Support Specialist
Are you a detail-oriented, customer-focused professional who thrives in a close-knit team environment? If you enjoy wearing multiple hats and delivering exceptional service, we’d love to connect!
Job Summary:
- Data Entry: Accurately input orders, serial numbers, and purchase order information. Review all purchase orders to ensure accuracy.
- Customer Service Excellence: Provide outstanding customer support, consistently going above and beyond to ensure customer satisfaction.
- Problem Solving: Troubleshoot product issues effectively, guiding customers to successful resolutions.
- Sales Support: Develop a strong understanding of our product catalog (24 SKUs) to assist customers in choosing the right products for their needs
Work Type: Temp to hire
Shift: Monday – Friday, 8:30 AM – 5:00 PM
Location: Lebanon, IN
Pay: $20/hour
Qualifications:
- Education: High School Diploma or GED required. Additional coursework in accounting, business, or a related field is a plus.
- Software: Experience with SAGE or QuickBooks preferred; ability to quickly learn new software.
- Sales & Product Knowledge: Strong ability to understand a variety of products and confidently guide customers in selecting the best solutions for their needs.
- Communication Skills: Excellent verbal and written communication skills, with the ability to engage effectively with customers and team members.
- Problem-Solving Ability: Proactive in identifying and resolving product-related issues, ensuring customer satisfaction.
- Customer Service Expertise: Proven experience providing top-tier customer support in a fast-paced environment.
- Data Entry Accuracy: High attention to detail with extensive experience in data entry and record-keeping.
- Team-Oriented: Comfortable working in a small, collaborative office setting.
About Express Employment Professionals:
At Express, we specialize in connecting talented individuals with rewarding opportunities that align with their skills and career aspirations. Whether you're looking for full-time, part-time, or flexible work arrangements, our team is here to support you at every step—at no cost to you. We are committed to finding a match that respects both your professional goals and personal needs.
Explore the next step in your career journey with us. For more information, visit www.Expressindywest.com
Benefits Available to Eligible Express Associates
- Referral Bonus
- Medical/Dental/Vision Plan
- Direct Deposit
- 401(k) Retirement Savings Plan
- Life Insurance
- Short-Term Disability
How to Apply:
Please apply here or send your resume to Lauren.Weber@ExpressPros.com with the subject line Customer Support Specialist
FB: www.facebook.com/ExpressIndyWest
Twitter: @ExpressIndyW
Indianapolis (West), IN
1307
650 South State Road 39
Lebanon, IN 46052
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