14352493
Located in Garrett, IN
Pay: $16.50
Job Full Description
Customer Service Representative
Pay: $16.50/hour
Type: Evaluation-to-Hire
Location: Garrett, IN
Job Description:
We are seeking a motivated Customer Service Representative to join our growing team. In this role, you will be responsible for:
- Taking customer calls and providing prompt, accurate answers to inquiries.
- De-escalating dissatisfied customers with patience and professionalism.
- Assisting callers with troubleshooting and navigating company services or products.
- Providing updates on customer accounts, including billing, shipping, and warranties.
- Collaborating with team members to enhance overall customer satisfaction.
- Accurately updating customer records during and after calls.
What We Offer:
- On-the-job training and supportive leadership.
- A fast-paced yet positive work environment.
- Growth opportunities in a close-knit, team-oriented atmosphere.
Requirements:
- Strong adaptability, flexibility, and professionalism.
- Experience with Microsoft programs, QuickBooks/Sage, and multi-line phone systems preferred.
- Ability to remain seated throughout the day and work with a headset.
Schedule:
Monday to Friday, 9:00 AM - 5:30 PM
Benefits:
Physical Requirements:
- Seated throughout the workday
Environment:
Call center/cubicle setting
Apply today by emailing you resume to zach.robertson@expresspros.com
Warsaw, IN
2980
2612 Shelden Street
Warsaw, IN 46582
Apply Now Email Us