K889
Located in Cedar Rapids, IA
Pay: $14.50/hour
Job Full Description
Our client in Cedar Rapids, IA is looking for a Customer Service Representative!!
General Duties:
- Greet guests with a warm and professional demeanor, directing them to the appropriate department or staff member (this is a priority!)
- Provide and distribute permit-related forms while maintaining an organized supply of blank forms and handouts.
- Manage incoming mail by sorting items addressed to various departments/divisions within the City Services Center and placing them in the designated mailroom slots. Items you are unfamiliar with should be placed in the mailroom for the Public Works (PW) staff to handle.
- Sign for and securely place package deliveries in the mailroom for further processing.
- Answer phone calls for the Public Works Department (Streets & Sewer) from 8 am to 4 pm, providing prompt and professional assistance.
- Accurately enter concerns, comments, and requests into the MyCR system.
- As needed, scan documents and coordinate mailings for the Public Works Department.
- Keep track of temporary badges for staff and visitors.
- Maintain the date/time machine to ensure accurate time records.
- Regularly clean and disinfect the reception area, including counters, pens, computers, peripherals, and copy machines.
Requirements:
- 2+ Years of Data Entry Experience
- 2+ Years of Customer Service Experience
- Ability to successfully pass a pre-employment background screen.
Hours:
- 7:30am – 4:00pm
- Monday – Friday
Pay:
Express Employment Perks:
- 401K
- Medical, Dental & Vision
- Various exclusive savings (hotel, flights, electronics, tickets, etc.)
If you are interested in this position, please call 319-363-3345 or apply online at www.expresspros.com.
Cedar Rapids, IA
2967
120 3rd Avenue Southwest
Suite 1
Cedar Rapids, IA 52404
Apply Now Email Us