14359416
Located in Alexandria, LA
Pay: $15.00
Job Full Description
Express is seeking a dedicated and skilled IT Technician to join one of the top local owned businesses in Alexandria, LA. This position calls for a proactive individual who is not only adept at troubleshooting and resolving technical issues but also possesses strong communication and interpersonal skills to assist users at all levels of the organization. As the first point of contact for IT-related queries, the technician will be responsible for providing exceptional customer service while addressing technical concerns. You will troubleshoot hardware and software issues, maintain computer systems, and ensure network security measures are in place.
Responsibilities
- · Provide technical support to end-users via phone, email, and in-person.
- · Troubleshoot hardware and software issues for desktops, laptops, and servers.
- · Install, configure, and upgrade computer systems and network components.
- · Maintain accurate records of IT inventory, assets, and service requests.
- · Be able to maintain Client relations in a professional and courteous manner.
Requirements
o Understanding of computer software and computer literacy.
o Good Driving record with a valid Driver's License.
o Familiarity with operating systems such as Windows, macOS, and Linux.
o Excellent problem-solving skills and the ability to work under pressure.
o Strong communication skills, both verbal and written.
o Ability to manage multiple tasks and prioritize effectively.
o Troubleshoot and repair office equipment.
Schedule:
Mon - Fri
8am - 5pm
Starting Pay:
$15.00
Alexandria, LA
2373
3601 North Blvd
Suite B
Alexandria, LA 71301
Apply Now Email Us