14359270
Located in Metairie, LA
Pay: $15-$17
Job Full Description
Job Title: Bilingual Customer Service Specialist (Entry-Level)
Job Type: Full-Time
Department: Customer Service
Salary: $15-$17
Job Description:
Are you a passionate problem-solver with great communication skills? We are looking for a Bilingual Customer Service Specialist to join our dynamic team! As an entry-level role, this is a perfect opportunity to start your career in customer service while making a meaningful impact. If you enjoy helping others and are comfortable working with phone and computer systems, we want to hear from you!
Responsibilities:
- Provide outstanding customer service via phone, email, and chat.
- Assist customers in both English and Spanish with product inquiries, issues, and requests.
- Resolve customer concerns in a timely, friendly, and professional manner.
- Navigate basic computer systems to document customer interactions and process requests.
- Maintain a positive and helpful attitude while working in a fast-paced environment.
- Collaborate with team members to improve customer experience.
Requirements:
- Fluent in English and Spanish (both written and spoken).
- Excellent phone skills and clear communication abilities.
- Basic computer literacy (experience with MS Office or similar software) preferred.
- Strong problem-solving skills and attention to detail.
- Positive attitude with a passion for helping others.
- Ability to work well independently and as part of a team.
- High school diploma or equivalent (or relevant experience).
Preferred Qualifications (Optional):
- Previous customer service experience (in any field).
- Familiarity with CRM or customer support software is a plus but not required.
Benefits:
- Comprehensive training and development opportunities.
- Health, dental, and vision insurance.
- Friendly and supportive work environment.
How to Apply: If you're ready to embark on a rewarding career in customer service, please send your resume to jobs.metairiela@expresspros.com with the subject line "Bilingual Customer Service Specialist Application." You can also submit a detailed online application to the Metairie, LA office at www.expresspros.com
We look forward to hearing from you!
#MetLA
Metairie, LA
2162
701 David Drive
Suite A
Metairie, LA 70003
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